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Frequently asked questions

Basically, every clinic worldwide that offers a service in the beauty industry can set up its own profile on our website and be found in the search results. This allows us to provide you with a comprehensive list of available beauty clinics abroad. Instead of searching for them individually on the Internet and possibly not finding them, you can have them all on your screen with just a few clicks. By means of the “Reviewed” seal of approval, we confirm that we have visited this beauty clinic as a Mistery client and that the information and pictures on the clinic profile correspond to our perception. It is important to mention here that we cannot make any statement about the quality of the procedures or past patient experiences. We do not book cosmetic procedures or contact patients for this seal of approval.

No, our idea is based on your personal gut feeling. Only you know best what is right for you and where you feel most comfortable. We don't want to influence your choice or recommend/prefer a beauty clinic just because it might pay us more. Our service is neutral and is designed to give you an overview of the beauty jungle abroad in the shortest possible time.

For suggestions on how to improve the search, functional problems on our website, questions about the beauty clinic search process (no information about the clinic process). However, you are very welcome to tell us about your experience at the beauty clinic so that we can share this information with other website visitors.

Bookings and payments are always processed directly by the clinic. Please clarify these two points directly with them and also check whether you can arrange a partial payment before you transfer the full amount. This gives you some control over your costs in the event of an incident or discrepancy.

Not in most cases, as the staff are prepared for patients from abroad. This means that either the staff speak German or, in the best case, other languages, or they offer you an interpreter to assist you at all times. On each clinic profile page, under “Extra services”, you can see whether an interpreter is included in your booking or whether you can book one. You will also find a list of all the languages spoken under “About the clinic”.

No, unfortunately not. In cases of conflict, the clinic concerned is best placed to help you, as we have no influence on their business or procedures. In the event of major disputes, we recommend that you consult a lawyer who is familiar with the legal situation in the country of the clinic from the outset.